Recently, the report “ The 2012 State of Community Management ” was publish, highlighting current developments in the field of Community Management within organizations. Which activities, patterns and tools are review as organizations grow in their social business competencies?
Many organizations unprepar
The importance of online communities is obvious. Even organizations that do not follow all online developments know that philippines phone number list networks have a crucial influence on success. Not only for organizations and brands, but also in the political and cultural field, networks ensure the mobilization of mass support and the incitement to action.
However, many organizations still use of and handling of online communities. Organizations are also cutting back on operational processes and increasingly focusing on the quality and spe of innovations. Perhaps thanks to, or despite, the lack of existing platforms, new forms of communities are constantly emerging in which consumers can meet their nes for information and influence. For many organizations.
Eight core competencies
The Community Roundtable* report offers practical guidelines for organizations to get more structure in – cyprus business directory and more control over- online communities. In the Community Maturity Model (see below) eight core competencies have been identifi:
Strategy
Leadership
Culture
Community management
Content & programming
Regulation & Governance
Tools
Statistics & measurement
These competencies develop as organizations grow towards an . A Find themselves integrat community the role of social networks in seo management mindset. In this, organizations go through four different growth phases: 1. hierarchy, 2. emergent community, 3. community and 4. network (see model below).